It is ab absolutely beautiful spa and all the therapists are very well trained. the therapists that work their are true healers, the estheticians are amazing and have a very good knowledge and understanding of skin care and product recommendations, then massage therapists are versed in all modalites of treatments, the nail techs do an amazing job and they also other the gel nails which is great, the hair stylist will work with you to insure you are very pleased with the finished result. Overall, the spa is definitely the best in the Boston Area. the front desk and Director of the spa are always willing to try to help with any special request. I LOVE Bella Sante!