Been a client for over two years. They have technology to confirm appts in advance by phone, email, and/test, Thry offer coffe, tea and water when you arrive and again when you're seated, have a big ratio of staff to clients so you're never kept waiting even when they're packed, host makeover events with discounts on make up and treatments, sangria, and glam pics. They will let you test lots of hair products without pushing you to buy, and best of all, they offer free bang cuts in between hair appts if that's your style so you'll always look great! The owner works full time, which she splits betwen both of her locations, overseeing the stylists and making sure your cut is top notch and your experience is zen. If you haven't been, you're missing out.
Vote: BEST Hair Salon
2017 Boston A-List: Important Dates